We offer three ways to place your order with Transfer Paper
Canada.
1). Online: safely and securely here at
www.transferpapercanada.com
2). Fax: your order to, "TPC Order Desk" at
416-292-7431.
3). Phone: call us to place your order over the
phone at 1-877-565-7560 Mon-Fri 8:00am - 4:00pm EST.
Can I pick-up my order?
All orders are shipped from our distribution centre. Our
shipping fees are very reasonable.
Do you have a store or showroom?
No, we are an office and
distribution facility.
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Please note: Our
shopping cart does not include S/H at the time you place your
order. Shipping is calculated manually in order to provide
cost effective pricing for our customers, rather than charging
flat rate fees. S/H is then added to your order after it
is picked and prior to being shipped out. If you created an
account before proceeding through check-out, your S/H cost will
be made available at this time by logging in. If you require a
quote on shipping an order, please use our
quote request form here
or call us at 1-877-565-7560
Note: If only ordering one sample
kit, shipping via Canada Post mail is free. Shipping two
kits is an additional $1.00 for postage.
Canadian Orders
Dependant on your shipping location, standard ground shipments
will be sent via Canpar ground (1-4 business days) or FedEx
ground.
Need it faster?
We also offer a 1-2 business day service as well as *overnight
for some locations (not available on Fridays or holidays).
Additional fee to cover service applies.
*Overnight/express services for shipping addresses that are
considered out of the central area for delivery not available.
The following is an approximate 2009 Shipping Rate Guide
only. Actual shipping costs may vary depending on your
specific postal code and weight/size of order:
|
SHIPPING DESTINATION |
ITEM
ORDERED: |
Approx Shipping Rate via
Canpar ground
(approx 1-4 business days) |
Time in Transit via
Canpar Ground service
(approximation dependent on exact postal code, day
of week, time order was placed, stock availability) |
|
Greater Toronto Area,
Ottawa, ON |
50
sheets of Paper |
$7.00 |
1-2 days |
| Laval,
Montreal, PQ |
50 sheets of Paper |
$8.00 |
1-3 days |
| Dartmouth,
NS |
50 sheets of Paper |
$15.00 |
4-5 days |
| Calgary, AB |
50 sheets of Paper |
$10.00 |
4-5 days |
| Edmonton,
AB |
50 sheets of Paper |
$10.00 |
4-5 days |
| Douglas, MB |
50 sheets of Paper |
$10.00 |
4-5 days |
| Richmond,
BC |
50 sheets of Paper |
$10.00 |
4-5 days |
Deliveries to
Apartments Buildings:
For apartment/condo shipping addresses, Transfer Paper Canada is
not responsible for packages delivered to the correct address,
but not signed for by you. That is why we recommend not shipping
to apartment residences as the courier services may not buzz
your apartment, instead, leaving the parcel with anyone who may
sign for your parcel. We highly recommend finding an alternate
shipping address that is not a residential apartment where a
trustworthy individual may sign for your parcel. A
signature is required for all deliveries (residential and
commercial).
Post Office Boxes (P.O. Boxes):
With the exception of our sample kits which are mailed via
Canada Post, we cannot ship to P.O. Boxes as a signature is
required by the Canpar or FedEx delivery driver. Please use a
physical street address where a reliable individual will be
present to sign for your parcel. Returned to sender goods as a
result of using the above is not the responsibility of Transfer
Paper Canada.
USA & International Orders
Our web store is not capable of dealing with USA and
international orders, please contact us by email or telephone.
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ONLINE
PAYMENT
Our secure 128-bit encrypted shopping cart accepts
Visa, Mastercard and American Express credit cards.
If you wish to pay by PayPal, please call to place
your order at 1-877-565-7560.
MONEY ORDERS / CERTIFIED CHECKS
For those without a credit card, we can accept
payment via money order or certified check in
Canadian funds.
Funds must be received prior to your order being
released. Please make payment payable to "Spaark
Ltd." and send along with your order to our
headoffice at:
Spaark Ltd.
1401 Huntingwood Drive
Scarborough, ON M1S 3J1
Tel: 1-877-565-7560
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All pricing on
TransferPaperCanada.com is in Canadian dollars (CAD$).
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As of July 1,
2010, our online shopping cart was updated with the new HST
taxation rates. The following tax rates will be charged to your
order.
HST: ON 13%; BC 12%; NS 15%; NL 13%; NB 13%
GST (5%): AB, SK, MB, QC, PE, NT, NU, YT.
If you are a business in Ontario and are PST exempt,
please fax your PST exemption certificate to us at 416-292-7431,
(Attention: TPC Orders), prior to placing your order.
We will then deduct the PST from unshipped orders.
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When you submit an online order, you will receive an
email confirmation/receipt of your order.
if you created an account and signed in before
placing your order, you may login to your account to
view statements and reprint receipts.
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Returns:
We guarantee your satisfaction on every purchase from
TransferPaperCanada.com with our 100% exchange or store credit
performance guarantee within 14 days from date of original
purchase.
Sorry, no refunds. Shipping and handling is non-refundable.
Refund or store credit is based on remaining unused product. For
exchanges, customer is responsible for cost of shipping material
back to us prior to new product exchange. Returned goods must be
shipped back in protective packaging and in good condition. Lost
returns due to customer's courier method used is not the
responsibility of TPC.
Defective Merchandise:
To request an exchange or store credit for defective
merchandise, please
contact us within 14 days from date of original purchase.
We will then issue you a Return Authorization # and return
mailing address and instructions. We will arrange for courier
pick-up. Please provide your Name; Order Number; Date of
Purchase; Product that is defective; Qty to return and reason
for return. All defective merchandise requires return to us
prior to exchange or credit. Lost returns due to customer's
courier method used is not the responsibility of TPC.
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We endeavour to
have all products in stock with exception of special order items
or specialty heat press equipment.
From time to time our website may indicate an item is available
when we are out of stock. In most situations such as this,
we will bring in your item within approx 1-2 weeks and ship out
once available.
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We offer large
quantity discounts on our transfer paper on this site. To
qualify for the discount structure, you must purchase the same
paper in the following quantities.
Your discount will be deducted from your shopping cart
automatically.
|
Quantity of Sheets |
Discounted Price |
|
100-249
(actual
100-225) |
5% off |
|
250-500
(actual
250-500) |
10% off |
|
501-Or More
(525 or
more) |
20% off |
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We offer dealer quantity pricing for Print and Copy shops on our
heat transfer papers, (blank sublimation, heat presses and
accessories not applicable). To become a dealer of our
heat transfer paper products, please
contact us for pricing.
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Our secure online shopping cart uses 128-bit SSL (Secure Socket
Layer) technology ensuring your information is encrypted and
safe at all times. Look for the little 'closed lock' at the
bottom right-hand corner of your browser when you are submitting
your order.

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We respect your privacy and do not share, distribute or sell
your information to third-parties at any time. Information you
provide on our site is kept in strict confidence. Spaark Ltd may
contact you regarding an inquiry or order you may have made or a
e-newsletter you subscribed to.
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